„Hello! We'll ship the parcel today, we'll send the number by email."
Insert into replyAll your support in one inbox, smarter with AI
14 days free, no cardMarek K.
When will you ship the parcel?
Karolina W.
Will the parcel ship today?
anna.style
Size M available?
All channels in one inbox
14 days free, no cardReplyBasis is a shared inbox where small and medium shops handle every message from one place. Allegro, email, OLX and social, with an AI assistant and team collaboration.
We believe fast, consistent customer service should not be a privilege of large companies with a budget for a heavy helpdesk.
ReplyBasis started from a simple observation. Shops sell on Allegro, OLX, over email and social media at the same time, and customer messages land in five separate panels. The team jumps between tabs, replies get duplicated, and some questions are simply lost.
We decided to bring it all into one view. No week-long onboarding, no IT department and no pricing you cannot understand. One inbox where the whole team sees the same thing and answers faster.
ReplyBasis at a glance
8
channels in one view
5 min
typical setup
AI
included, no extra fees
PL
market, language and support
Native Allegro and OLX, a Polish interface, support and pricing in zloty. We build for the reality of Polish e-commerce, not translate a Western tool.
Set up in minutes, without code or consultants. We give shops what they actually use and do not burden them with features they will never turn on.
The AI assistant suggests replies and shortens response time, but a human always makes the decision. Technology should support the team, not pretend to be it.
Clear pricing, fair comparisons with competitors and a real operator behind the brand. We say plainly who we are for, and when something else is a better fit.
ReplyBasis is for small and medium online shops that sell across many channels and want to serve customers efficiently, without a large support department.
ReplyBasis is a service run by a company registered in Poland. Full legal details are in the terms and privacy policy.