„Hello! We'll ship the parcel today, we'll send the number by email."
Insert into replyAll your support in one inbox, smarter with AI
14 days free, no cardMarek K.
When will you ship the parcel?
Karolina W.
Will the parcel ship today?
anna.style
Size M available?
All channels in one inbox
14 days free, no cardAll channels in one team view
Allegro, email, OLX, Instagram, Facebook and WhatsApp land in one shared inbox. The whole team sees the same conversations, knows who is handling what, and nothing gets lost between tabs.
Inbox
All channels · 12 newKarolina W.
WhatsAppWill the parcel ship today?
Marek K.
AllegroWhen will you ship the parcel?
anna.style
InstagramIs size M available?
biuro@firma.pl
E-mailInvoice for order #4021
Tomasz L.
OLXIs in-person pickup possible?
6+
channels in one inbox
1
shared team view
0
lost messages
Allegro, email, OLX and social flow into one view. You no longer jump between tabs.
Channels
Marek K.
AllegroWhen will you ship the parcel?
Karolina W.
WhatsAppWill the parcel ship today?
anna.style
InstagramIs size M available?
biuro@firma.pl
E-mailInvoice for #4021
You assign each conversation to a person, and the whole team sees who's already on it.
Marek K.
AllegroHello, when will you ship the parcel?
Statuses New, In progress and Closed make sure every message has its next step.
Karolina W.
Will the parcel ship today?
Marek K.
When will you ship the parcel?
biuro@firma.pl
Invoice for #4021
You have all conversations with a given customer in one thread, regardless of channel.
Karolina Wiśniewska
3 conversations · 2 channels · customer since 2024
Will the parcel ship today?
Complaint for order #3981, resolved
The whole history in one place, regardless of channel
Allegro in one window, email in another, social in a third, and you jump between them all day.
Without one view it's easy to miss a question, and the customer is left without a reply.
No one knows who already replied, so the customer gets two messages or none.
Sellers who handle customers across several channels and do it with more than one person gain the most.
Allegro, email and social at once, all in one place instead of five tabs.
Several people answer customers and need to know who is handling what.
Messages arrive faster than hands to handle them, and order has to stay.
All conversations flow into the shared inbox, you don't hunt for them across accounts.
Every message has a status, so you can see what's awaiting a reply.
You see who already took the conversation before you start typing.
A new hire gets one view, not a list of five logins.
Six core channels (Allegro, email, OLX, Instagram, Facebook, WhatsApp) plus more being added. You'll find the full list on the integrations page.
Yes. The shared inbox shows everyone the same conversations, split by statuses and assignments.
Yes. Conversations can be assigned to people, and the status shows what's in progress and what's closed.
Yes. You see all messages from a given customer in one thread, regardless of the channel.
That's not all
Shared inbox, automations, statistics and more, all in one place.