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Integration

Instagram

Direct messages and comments from your profile

Connect your business profile on Instagram and handle direct messages and comments right from ReplyBasis. Nothing gets lost between the app and the inbox.

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AS

anna.style

Instagram

Is size M available?

AI assistant suggestsin 5 s

Hi! Size M is available. Would you like me to reserve it for you until the end of the day?"

Insert into replyGenerate another
Instagram in the same inbox as the rest
Secure connection
Ready in a few minutes
Everything in one inbox
What you gain

Why connect Instagram to ReplyBasis

Direct (DM)

Private messages from the profile go into the shared inbox.

Comments

You respond to comments without opening the Instagram app.

History with the customer

You see previous conversations with the same person.

How to connect

Ready in 3 steps

1

Connect your business profile

You log in via secure account authorization on Instagram.

2

Choose a profile

You pick the business profile you want to receive messages from.

3

Done

Direct messages and comments flow into the shared inbox.

FAQ

Questions about the Instagram integration

Do I need a business profile?

Yes. The integration requires a Business profile connected in line with Instagram's rules.

Can I handle comments too?

Yes. Besides private messages you reply to comments without opening the app.

Other integrations

Instagram integration | ReplyBasis