„Hello! We'll ship the parcel today, we'll send the number by email."
Insert into replyAll your support in one inbox, smarter with AI
14 days free, no cardMarek K.
When will you ship the parcel?
Karolina W.
Will the parcel ship today?
anna.style
Size M available?
All channels in one inbox
14 days free, no cardReady answers to common questions
Create ready answers to the most common questions and insert them with a shortcut in a second. Instead of writing the same thing for the hundredth time, you pick and personalize.
1 shortcut
a full reply
5 s
to insert
1
shared team library
You keep the most common replies in one place, ready to insert.
You have 14 days to return without giving a reason...
We ship within 24h, the courier delivers in 1-2 days...
We'll issue the invoice using the details provided, sent by email...
You type a short shortcut and it expands into a full, ready reply.
You have 14 days to return without giving a reason. Just send the product back to our address, and we'll refund within 3 business days.
A short shortcut expands into a full, ready reply
Name, order number and other data are substituted automatically.
Template
Hi {name}! Your order {order_no} is already on its way.
At the customer
Hi Karolina! Your order #4021 is already on its way.
Availability, returns, delivery time, the same messages keep coming back endlessly.
Without templates the same topic sounds one way one time, another the next.
Hunting for a canned reply in a side file is wasted time on every message.
For anyone who answers repetitive questions and wants to do it faster and more consistently.
The same questions about delivery and returns, only now with a ready answer.
A shared library means everyone replies with one voice.
Less writing from scratch, more conversations handled.
A shortcut expands into a full message, ready to send.
The whole team uses the same approved answers.
Variables like name or order number fill in by themselves.
The most common questions are off your plate, leaving time for the harder ones.
Yes. An inserted template is plain text that you can edit freely before sending.
Yes. You can have a shared library so everyone replies consistently.
Yes. Variables like name or order number are substituted automatically.
With a shortcut in the reply field. You type a character and pick a template from the list.
That's not all
Shared inbox, automations, statistics and more, all in one place.