„Hello! We'll ship the parcel today, we'll send the number by email."
Insert into replyAll your support in one inbox, smarter with AI
14 days free, no cardMarek K.
When will you ship the parcel?
Karolina W.
Will the parcel ship today?
anna.style
Size M available?
All channels in one inbox
14 days free, no cardInvoices, photos and documents without leaving the inbox
Attach files to your replies and receive them from customers without jumping to email. An invoice, a complaint photo or a document stays with the conversation, in a context that is easy to return to. Safe file types, a clear size limit.
15 MB
max file size
1 view
conversation and files together
0
switching to email
You attach files to replies and see the ones a customer sent in the same thread.
Up to 15 MB per file, with potentially dangerous formats blocked.
Attachments stay in the thread together with the whole conversation history.
Files are served in a way that limits risk, without executing them in the browser.
A customer asks for a document and you dig through your mailbox instead of replying on the spot.
Evidence of damage arrives through different paths and is hard to tie to a specific case.
Part of the conversation in the inbox, part in email, and the context gets lost on the way.
For shops whose support exchanges files with customers daily, not just text.
Sending a document in reply quickly, without hunting for it in another program.
Damage photos and return documents kept with the right conversation.
Specs, quotes and confirmations exchanged in a single thread.
Every attachment is pinned to the thread it came from, so it is easy to return to.
An invoice or confirmation goes out in a reply in one move.
Photos and documents from the customer are visible right at the case.
Dangerous formats are blocked and file size is limited.
Typical documents and images (PDF, images, office files). Potentially dangerous formats are blocked for safety.
Up to 15 MB per file. That is enough for invoices, photos and typical documents.
It depends on the channel. Where the channel supports file transfer, attachments work from the inbox.
Files are kept in the app storage and served in a way that limits risk, without running them in the browser.
That's not all
Shared inbox, automations, statistics and more, all in one place.